Walled Lake Schools Federal Credit Union

Update: September 16th, 2020 

Dear Members,

 

Update: August 27th, 2020 

Dear Members,

As you’re no doubt aware, COVID-19 has forced us to adapt new ways to keep our membership and staff safe and healthy. Our 70th Annual Meeting originally scheduled to take place on April 28, 2020 will now be held virtually on Tuesday, September 15th @ 7:00 via ZOOM.  

BE ONE OF THE FIRST 70 MEMBERS TO PRE-REGISTER AND WE WILL DEPOSIT A $20 DOOR PRIZE INTO YOUR PRIMARY SHARE SAVINGS ACCOUNT!

To find out how to ZOOM with us click here 

Download your Annual Meeting Packet Here 

 

Update: June 22nd, 2020 

Dear Members,

We have listened to your feedback and have redesigned our eStatements to help you find information you need more easily.

WLSFCU’s New eStatements Will Launch July 1st, 2020.

HOW TO RECEIVE OUR NEW WLSFCU eSTATEMENT

• Log into Netbranch - https://www.netbranch.app.fiserv.com/WLSEFCU/Default.aspx
• Click on the Services tab
• Click on WLSFCU eStatements (NEW)
• You will be redirected to a new webpage called I.D. Platform
• Enter your email address on file

NEW FEATURES

• Account Summary in a clear and organized format.
• 24/7 access to your statements.
• Access up to 24 months of statements that you can view or print anytime. (after time has passed)
• Checks are now listed in a separate area for easier reconciliation
• Monthly email will come from LuvMyCU@wlsefcu.com

 

Update: June 17th, 2020 

Dear Members,

Please review the link below is WLSFCU's COVID-19 Preparedness & Response Plan in accordance with the requirements in the Executive Orders for COVID-19 signed by Governor Gretchen Whitmer.  

WLSFCU's COVID-19 Preparedness & Response Plan

 

Update: May 29th, 2020 

Dear Members,

Following national and state guidelines on how to safely reopen lobby operations, Walled Lake Schools Federal Credit Union is happy to announce our lobby will open to serve members in a limited capacity beginning Monday, June 8th.

To maintain proper social distancing, the number of members allowed inside our lobby at any given time will be limited to six and monitored at the entrance. You may be asked to wait outside until someone exits the building.

Please make note of the following important guidelines for member assistance.

• Masks must be worn inside the lobby at all times.*

• Only the member conducting business will be allowed inside the lobby.

• Non-members are encouraged to open accounts by submitting online applications.

• If members need to use a pen, a new pen will be supplied to use and keep.

Credit Union Modifications

• Hand sanitizer and gloves will be available.

• Sneeze Guards – Plexiglass barriers have been installed at teller windows.

• No public use of bathroom facilities will be allowed.

• Social Distancing – Please use the floor markings to maintain at least six feet apart from others while inside.

• The lobby will be closed Saturdays, but the Drive thru will remain open.

• Our Full Service Drive-thru will remain fully staffed and highly recommended for all your banking transactions.

* You may be asked to temporarily remove any face covering for identification and security purposes. Please have a government issued ID.

 

Update: April 21st, 2020 

Dear Members,

See if you are eligible for an Economic Impact Payment HERE.

If you are eligible, use the IRS guide to figure out which IRS tool you should use to get your payment. Access the IRS Guide HERE

If you want to update your direct deposit information with the IRS for the Economic Impact Payment, please read the following information. For additional information, you can learn more about the Economic Impact Payment on the IRS website HERE.

You will need Walled Lake Schools Federal Credit Union routing number and your checking or savings account number to set up direct deposit. Please be aware your member number and account number are different.

• Walled Lake Schools Federal Credit Union Routing Number: 272485657

• If you do not know your Walled Lake Schools Federal Credit Union Checking or Savings Account Number please call us to get the account number in the format you will need.

If you have questions please call 248.624.5222

 

Update: April 1st, 2020 

Dear Members,

The FBI, state attorneys general and other agencies are alerting Americans that phone calls, texts or emails asking for personal or financial information to get the federal stimulus payment are not legit.

Do not give out your Social Security Number, Bank Account Number, PayPal Account Information, or anything else if someone claims such information is essential to sign you up for a stimulus check relating to the coronavirus pandemic.

The Treasury Department advises: "If you receive calls, emails, or other communications claiming to be from the Treasury Department and offering COVID-19 related grants or stimulus payments in exchange for personal financial information, or an advance fee, or charge of any kind, including the purchase of gift cards, please do not respond.

Keep an eye out for scams using phishing emails or text messages to get you to share valuable personal information. Scammers use your information to steal your money, your identity, or both. If you get an email or text with a suspicious link, DO NOT CLICK ON IT. They are attempting to get access to your computer or network to install ransomware or other programs that can lock you out of your data. Phishing emails or text messages often use familiar company names or pretend to be someone you know.

If you think a scammer has contacted you, file a complaint with the FBI and/or the Federal Trade Commission (FCC) immediately.

 

Update: March 31st, 2020 

Dear Members,

We recognize that these are challenging times filled with uncertainty. Walled Lake Schools Federal Credit Union wants you to know that your money is safe and secure, and nothing is more important to us than the health and safety of our members.

We are experiencing higher than normal call volumes, so our wait times are longer than usual. Thank you for your patience. Here is what you can do to keep in touch with us and manage your account conveniently, anywhere, any time.

Reach out to us digitally — it is fast, easy to use, and secure

• Check your account balance
• Pay your bills
• Download statements
• Freeze your Debit Card
• Access your Visa Card
• Send and receive messages with us
• Update your personal account information

If you're not using these digital tools today

• Create an online account
• Download the TouchBanking App - App Code: wlsefcuapp

 

For 70 years, we have been committed to serving our members, even in the most challenging of times. Thank you for your continuing trust.

Sincerely,

Catherine I. Hawes

Chief Executive Officer

Walled Lake Schools Federal Credit Union

 

March 17th, 2020 

As our communities mobilize to mitigate the impact of COVID-19, we are taking action by temporarily limiting or suspending face-to-face lobby service hours beginning March 17, 2020 at 12:00 P.M. Walled Lake Schools Federal Credit Union will operate by appointment only for services that cannot be done through the drive-thru or electronically.

To make an appointment for a service that cannot be performed electronically or through the drive-thru please email chawes@wlsefcu.com / crichards@wlsefcu.com or call the credit union directly 10:00 A.M. – 5:00 P.M. @ (248) 624-5222.

Making certain our members have the ability to access their accounts is very important to us. We strongly recommend the use of Walled Lake Schools Federal Credit Union’s remote access tools and services that provide 24/7 access to your accounts.

• Online Banking enables you to check your balances, transfer money, pay bills, and access statements. You can enroll by clicking here - NetBranch
• Mobile Banking download the app by clicking here - TouchBanking
• Telephone Banking (866) 728-9676

If you are not enrolled in these services and need assistance call (248) 624-5222.

We are committed to helping members who are experiencing hardships due to the coronavirus outbreak. Please call us if you are in need of financial assistance to get through these unprecedented times.

Please know that Walled Lake Schools Federal Credit Union will be here to support our members and our community during this crisis.

Stay Safe & Healthy,
Catherine I. Hawes
CEO